Refund Policy
At Crimsom Quill, customer satisfaction is our highest priority. Our refund policy is designed to provide you with transparency and clarity.
Eligibility
Requests for refunds must be made within 30 days of purchase. Items must be unused, undamaged, and returned in original packaging with all accessories included.
Refund Process
Upon receiving and inspecting your return, we’ll initiate a refund to your original payment method within 5-7 business days. You may also opt for store credit applicable to future purchases.
Non-Refundable Cases
Refunds may not be issued for items that show signs of use, are damaged, or lack original packaging. Personalized products and digital downloads may also be ineligible for refunds.
Customer Support
For questions or assistance with a refund request, our customer support team is ready to help. Contact us, and we’ll ensure your concerns are addressed promptly.
Crimson Quill
Your one-stop destination for high-quality merchandise—from fashion to technology. Elevate your lifestyle with our premium selection.
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Phone: +234 807 911 4420Email: crimsonquillenterprises@gmail.com15 Akinwunmi Street, Yaba, Lagos StateAbout Crimson Quill Enterprises
We specialize in a diverse range of products, from fashion essentials like clothes, bags, and shoes to high-tech gadgets, cameras, phones, and laptops. Quality and affordability, all in one place.
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